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Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If you are not fully happy, please review our returns and refunds policy below.
Returns
You may return items within 14 days of receiving your order.
To be eligible for a return:
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase (order confirmation or receipt) is required.
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
Used items will not be accepted for return under any circumstances.
Return Process
To initiate a return:
- Contact our support team with your order details.
- Once your return is approved, you will receive instructions on how to send the item back.
Customers may be responsible for return shipping costs unless the item is faulty or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed within 5–7 business days.
- The amount will be credited back to your original payment method.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will arrange a replacement or full refund at no additional cost
Late or Missing Refunds
If you haven’t received your refund within the stated timeframe:
- Check your bank account again.
- Contact your payment provider, as processing times may vary.
If you still need assistance, please reach out to our support team.
